Fairino support & training

Robot down? You get a technician on the line, not a form. And when you want to get more out of your cobot, we train your people too.

Technical support · NL / EN

Monday to Friday, 08:00 to 16:30

Technical sales & support · NL / EN

Monday to Friday, 08:00 to 16:30

On your computer? Scan the code with your phone and the WhatsApp chat opens right away.

Outside office hours? Send a WhatsApp with a photo and a short video, we get back to you as soon as we can.

My robot stopped

Send a photo and a short video of the situation over WhatsApp, serial number included. Or look up the error code yourself.

Manuals, datasheets, CAD files and certificates, per model.

SDKs, the free SimMachine simulator and software guides.

Your own people at the controls, that is the goal. We train small groups at our place in Ieper or on your own installation, in Dutch or English.

Teach points, build programs and run them, straight on the teach pendant and in the WebApp.

Daily use, safety around the robot and what to do when it stops.

Preventive maintenance, reading error codes and fixing small issues yourself.

Planning from your computer? Scan the code with your phone and send us a WhatsApp about training.

Datasheets, manuals, CAD files, certificates, SDKs and the free simulator. Everything for every FR model, in one place.