Fairino support & training

Robot down? You get a technician on the line, not a form. And when you want to get more out of your cobot, we train your people too.

Book a trainingCall +32 57 21 28 28
M

Maxim

Technical support · NL / EN
+32 57 21 28 28
Monday to Friday, 08:00 to 16:30
Call now
Y

Yolan

Technical sales & support · NL / EN
+32 57 21 28 28
Monday to Friday, 08:00 to 16:30
Call nowWhatsApp
On your computer? Scan the code with your phone and the WhatsApp chat opens right away.

Outside office hours? Send a WhatsApp with a photo and a short video, we get back to you as soon as we can.

My robot stopped

Send a photo and a short video of the situation over WhatsApp, serial number included. Or look up the error code yourself.

WhatsApp usError codes

I need a document

Manuals, datasheets, CAD files and certificates, per model.

Find your document

I need software

SDKs, the free SimMachine simulator and software guides.

Get software

I want to connect a PLC

Profinet, EtherCAT, EtherNet/IP or CC-Link. Device files (GSDML, ESI, EDS) and a step by step setup guide for the communication card.

PLC files and guide

Fairino cobot training

Your own people at the controls, that is the goal. We train small groups at our place in Ieper or on your own installation, in Dutch or English.

Programming

Teach points, build programs and run them, straight on the teach pendant and in the WebApp.

Safe start up and operation

Daily use, safety around the robot and what to do when it stops.

Maintenance and troubleshooting

Preventive maintenance, reading error codes and fixing small issues yourself.

1

What do you need?

Which cobot do you have?
Topics, pick one or more
Pick at least one topic
2

Group size and duration

Group size
Book per
−+
Tip
Excl. VAT
1 to 3 people
4 to 6 people
Per hour
€125
€200
Per day (8 hours)
€1,000
€1,600
Custom program
Ask quote
Ask quote
3

Where?

At your site we add mileage, travel time and a hotel night when needed.
Not sure about the distance? Use Google Maps from Rozendaalstraat 14, 8900 Ieper. We check it before we send the quote.
4

Your details

Your request

Fairino cobot training
Ieper
Pick your options
Estimated total, excl. VAT
€1,000
No payment now. You get an official quote by mail and we fix the date together. Travel costs are an estimate, the quote has the final number.
Rather talk first?
WhatsApp
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All documentation & downloads

Datasheets, manuals, CAD files, certificates, SDKs and the free simulator. Everything for every FR model, in one place.

Go to all downloads